Soledad, Colombia
Unnamed Road
N/A
+57 3163071115
Wheelchair-accessible entrance
If you are from out of the country do not use this company. I paid for my rental online with my Amex Plat. card. When I got to the airport they would not let me take the car because my card does not have raised numbers. They are still using carbon copies. It is 2020. They were no help. They provided horrible customer service. Avis should be able to do better. We're better because we try harder, that is what there slogan use to be. I don't think so. They are the worst. They did not try at all. Use them at your own risk.
like
Staff is friendly. I had an issue with my reservation and they provided me a fast solution. Absolutely recommended
Is not Avis per se, is a franchise. We did the booking in US, avis gave me the rate for 5 days. Everything was good until we return to US. Avis(the franchise) charged to my credit card an amount totally different to the agreement. I call Avis and they told me that they cannot do nothing because is a franchise. Now I put a claim in visa and i have walk alone through all this nightmare.
Office was closed when i went to retrieve my rental and kept waiting for over an hour before anybody showed up. To compensate for the time waiting they gave an "upgrade" a runned down Renault Logan, on top I had a flat tire and the car jack did not have the handle to rise it...
Excelente, muy rápido y el vehículo me encantó
Very helpful great service, nice car and clean... buen servicio carro en buenas condiciones y limpio...
Mut Buena atención , los vehículos son muy buenos y hay una gran variedad de modelos y marcas, excelente trato al usuario y con asistencia las 24 horas.
Ágil y confiable
Deli
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