Cali, Colombia
Cra. 86 ## 13A -17 local 02
N/A
+573148757888
Very bad experience. The most unprofessional rental we had in our entire life. About 45 days after the end of our rental, we were contacted by the manager of the company, asking us to pay a fotomulta (automated radar fine for excess speed) of 120 euros he just received (for a 10 mph excess!). According to the Colombian regulation, a discount of 50% of the total amount is applied, if the payment is done within a week after the emission of the fine. When we told him that we wouldn’t pay for the whole fine, he just cashed out our voucher. But, instead of taking the exact amount of the fine, he took the WHOLE AMOUNT OF the VOUCHER, WHICH IS 470 EUROS, WITHOUT TELLING US !!! We found out about it days later, through a random check of our bank account. And then, it was just nightmarish to recover what he owned us. We had to threaten him of penal pursuit to make him reimburse us. And after days of painful negotiation, he simply didn’t know how to do a simple bank transfer of money ; he even asked us to open a Colombian bank account ! (He was on the contrary very competent to take the money from our account on the first hand). Finally, he managed to transfer us the money but he refused to pay for the bank fee. We had (again) to discuss with him until he agreed to pay half of it. CONCLUSION : a fine that should had cost us 60 euros was turned into a 210 euros’ one, plus the pain of dealing with such an unprofessional dealer.
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Muy buena atención, excelentes vehículos,
Excelente atención Los vehículos en perfectas condiciones y los precios excete Volveré en mis próximos vacaciones. Los recomiendo 100%
Me parece q han mejorado muchísimo en la calidad de los vehículos, domicilios y atención en general. Pasaron varios meses en rentar pero se ha visto un excelente cambio
Empresa 100% recomendada. Alquile un vehiculo y me ofrecieron excelente servicio en los domicilios y en la calidad del vehículo.
Descontenta en su totalidad con el servicio me alquilan el vehiculo, despues vienen hasta mi casa para decir que no lo pueden alquilar por problemas internos de la compañia. aparte de eso mi cupo de mi tarjeta no lo desbloquean hasta dentro de 5 dias. Que falta de profesionalismo. Muy mala logistica.
Es una compañía muy seria con 8 años de experiencia, sus carros están en excelente estado. Los recomiendo 100%
El ano pasado rente un carro automatico y me lo dieron fallando. Después me lo cambiaron por uno mecánico y me toco buscar a un familiar que lo manejara por que no se manejar mecánico. Este ano ya había pagado el depósito y hoy a un mes de mi viaje me llaman a cancelar la reserva porque no tienen carro. Que irresponsabilidad y que falta de seriedad. Pregunte por el dueño para manifestar mi inconformidad y que está fuera del país.
Deli
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