Santa Marta Taganga Santa Marta, Colombia
Cl. 17 #1-04
N/A
+5754308882
Way to overpriced for the service they provide. Actually there was no service and we would have been better off booking everything by ourselves. The mini bus from Tayrona was more than 1 hr late and wasn’t able to fit in all the waiting persons. We wished we hadn’t payed for the transport yet, so we could have taken one of the many waiting collectives. The agency makes your trip sound nice but once you payed they don’t really care what happens after that. I am sure you can easily do better what they charged money for. Not recommendable!
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We used this company for all of our trips in Taganga. The trip to Don Diego was the most enjoyable, we specifically asked for a day out where we could see local wildlife. That day we were able to see howler monkeys, kingfishers, caiman and iguanas, our guide was excellent and we were very content. When we visited Minca we had a little bad luck with the weather and through no fault of the agency we had quite a crazy day. Afterwards we went to the agency to talk about the day. The agency dealt with our issues extremely professionally and made lots of effort to ensure we were satisfied. We would highly recommend this agency to anybody traveling to Santa Marta. Thank you to all the staff who ensured we had a good holiday.
Avoid!! It's the worst! We booked a trip to Cinto. They out us in a unreliable, small boat totally unfit for the big, harsh waves of the coast. We had to change boats in the middle of the water. The boat cracked with every wave. The waves in the area are 3 to 4 times taller than the glass-fiber boat. They could easily break the boat or sink it in a bad day. The crew doesn't care at all if you get sick and they recklessly approach the rocks and big waves. They dropped us in a different beach, we had to walk a very steep and sharp rocky path to reach the other side. When we complained of all of this to the people at the office, they didn't care at all. They said "you are in your right to go to the police" worst boat trip in my life. Just stay clear. Take the waking road to Tayrona. It's prettier, cheaper and safer. Avoid!!!
It was a really bad experience with this company, what you can expect is : -Misinformation for the entrance in the national parc, be aware that they are special prices for students and they are not going to prevent you - When you go to the national parc, they do not book for you, they are just a driver agency and you have to spend half a hour in the queue when some other companies booked it - Prices are high compare to the service, they make you believe that you are going to be with a guide when they just bring you at the entrance - Security is not always good, during our trip we get child life jacket and a person lost a part of his finger because they were not careful about surrending boats - Also some boats are not in a good condition, one boat get its engine done when coming back - Office people sell you dreams but they are not able to offer it, and when you go to complain they act in an agressive manner and scare you, they could just act in a smart way, understand your point and be better for next clients In one word, run from this agency, it is terrible
Buen atenciom, playa hermosa
No es un sitio... Limpio ni ordenado! Las autoridades competentes y el mismo comercio deberían poner de su parte para ayudar a cambiar el lugar!
Me dejaron en playa cristal, si una lancha no me hubiese llevado a taganga hubiera perdido el vuelo, irresponsabilidad
Deli
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