Search Icon

Tinkko Coworking Medellín - Milla de Oro

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Medellín, Colombia

tinkko.com
Coworking space

Tinkko Coworking Medellín - Milla de Oro Reviews | Rating 4.6 out of 5 stars (8 reviews)

Tinkko Coworking Medellín - Milla de Oro is located in Medellín, Colombia on Edificio Milla de Oro, Avenida El Poblado, Carrera 42 Nº 3 Sur 81 Torre 1 Piso 15. Tinkko Coworking Medellín - Milla de Oro is rated 4.6 out of 5 in the category coworking space in Colombia.

Address

Edificio Milla de Oro, Avenida El Poblado, Carrera 42 Nº 3 Sur 81 Torre 1 Piso 15

Phone

+57 6043221222

Open hours

...
Write review Claim Profile
J

Julian David Munoz Pertuz

So I am taking my time to come and change my 5 star review of Tinkko to a 1 star review because my experience with them has been awful. First things first. It's a great space located in one of the best place in town. The private office and meeting offices are beautiful and you are usually surrounded by great people. But once you have a problem with billing, then prepare to face one of the worst customer service experiences. 1. Better save every receipt of your payments: They tend to screw things up in accounting and it's your responsibility to prove to them that you already paid them (some times of monthly fees from several years ago). 2. The deposit that they force you to pay is money that you probably won't see again. 3. When the covid-19 quarantine started, we asked them politely to suspend our contract and resume it as soon as the government allowed us to go back to the offices because neither they nor us were able to use the office space. They said no. We then asked them to cancel our contract because of the quarantine. Our logic was that because of a forced situation imposed to both parties, the contract couldn't be fulfilled and as such, there shouldn't be a penalty. They said no, and proceeded to cancel our contract with a penalty fee. 4. They forced our hand to accept a penalty fee, first by repeatedly asking us in writing to accept the penalty. They threatened to continue billing us the contract's monthly fee even though there was a nationwide quarantine. 5. They accepted to cancel our contract without our written acceptance of the penalty fee but now if we want to get our own stuff back from their offices, we need to accept the penalty fee. They did all this because they knew that we didn't need to pay the penalty fee so they needed a way to force us to accept this penalty. Please beware of Tinkko's customer service practices. Speak to your lawyer about any contract that they send you. They will always find a way to screw you up.

P

Paul Maneesilasan

Update: Yesterday the director came by and we talked about my experience here so far. I appreciated the opportunity to speak with him in person and am hopeful that the minor issues I had will be resolved. Adding a star for reaching out. --- I have recommended this space to others in the past, but as Tinkko has grown, unfortunately the level of service has decreased. As a location independent business owner, I appreciate being flexible to work from different offices, so i had signed up at a few spaces. Tinkko was the most expensive at 525mil/month (with iva) for 100 "flex" hours a month, however you are often pressured to sign up for their fixed desk plan which has seen many recent price increases. Unfortunately this is the common case of a company growing, raising prices, and falling services. Look at the reviews, all the earlier ones were 5 star and very positive, however more recently they have reflected a decrease in quality. I'd recommend checking out some of the other new coworking spaces that are rapidly opening nearby. They have expended to another tower in the complex, however I can not recommend that side either especially for "flex." There are only tall desks, no space for phone calls so people renting offices take calls in the "flex" area so that they do no disturb their colleagues, only anyone who happens to be in the 'flex" area.

A

Adam Wijaya

Dear We are coming only to use the space for 10 days in Medellin However we are cheated to sign a monthly contract by your employees. The signing was done by a receptionist (not a qualified sales personnel) who just come in and make us sign quickly during our business meeting Subsequently we receive monthly billings. When we explain we did not need and use the services we are threatened with legal action. You need to reflect on how you do business. Obviously we are not coming back to use your services again. There are many co-working spaces and we will make sure the public is made aware of your business practice

A

Aldrin Leal

Tinkko is a textbook case of how not to manage people. I speak based on my experience as a customer from 2016 to 2017. Let me explain: a. First, they don't really understand what "professional" or "transparent" means. All my communication about any inconsistencies were detailed in emails. I never had any formal reply in writing. In fact, I do have one - when they clearly stated that my demand for a refund on my time and money lost on on of their famous reforms, I've got an answer saying they thought it was a joke (see attached). That makes a lot of sense: As a Customer of Tinkko, your demands are treated as a Joke b. Secondly, they had a twisted understanding of even legal: When I gave up with their lack of professionalism and decided not to renew their contract, I've had a glimpse of mr Velez (the Legal/Responsible Point of Contact of whom I've got a Contract With), which told me that In Colombia my actions were threatening and considered risky. At this point, upon noticing my Legal/Responsible Point of Contact had already shown that doesn't care about being Responsible (placing lots of middle managers with no power except to give me Meeting Room Tokens aka Monopoly Money - to someone that actually didn't need a meeting room as an independent yet remote professional) nor has a good idea of what Legal means, I gave up And finally: Back in the time, when it came to security, Tinkko was an accident waiting to happen: At least 5 times people entered looking for me with being contacted. So my recommendation is: Be prepared to fight for your own contract to be respected. And be patient, bc its going to cust you much time and Money

S

Santa Grīniņa

Let's start with the good - the premises are great, it's very comfortable and light and overall I felt good while working there. Also, the staff is friendly and helpful but sadly this time that does not mean also professional and on top of their responsibilities. Which leads me to the bad part of the review. I've worked in many co-working spaces as I travel a lot and mostly it's been a very easy process. This time getting the pass alone took a good week and the staff members just kept saying - yes, yes, it's coming in a moment. Same thing with my contract that I never received although I asked for it way more times than I should. In the end I just kept working and didn't pay attention - same as the staff. I worked there one month but kept receiving invoices for the coming months. As it turns out it renews automatically and I got to know it only when I started to receive emails that I need to pay the invoices even though I haven't even been in their premises. And the the staff member keeps saying "you should pay the invoices" even after I wanted to close the contract. I didn't receive the contract and no one ever bothered to tell me that it renews automatically. I didn't even come here after my first month ended. Yet I keep receiving invoices and messages with "you should pay". No, I'm not paying for your unprofessionalism.

T

Timothy Bott

I write reviews when something is exceptionally good or bad. This time it's because I had a bad experience with Tinkko. As a digital nomad, based in Medellin for a few months I can't reccommend tinkko. They will try to sell you a contract with autorenewal. They will make you pay a deposit which in the end they can only give you back on a colombian bank account (Or charge you rediculous fees). It's a pitty that I have to write this review and leave 1 star for a beautiful fancy co working space which is just managed very poorly. I have been working from coworking's all over the world and Tinkko was by far the most complicated to get started AND unfortunately to get my deposit back.

J

Joseph Wang

So first the good then the bad. I’ve met some incredible entrepreneurs here and the space is huge with amazing people The bad.. they haven’t fixed my card to get access in over two weeks when it should’ve been done in a few days and there’s billing issues I’ve heard from several people. Otherwise hands down best co working space I e ever been to and I’ve been to a lot :) Simply because the entrepreneurs and connections I’ve made here. Don’t go to some dinky one It’s also located in a. Great place spot that’s safe. Food around will be somewhat pricey

E

Erica Borgardijn

Once you're inside, the place is really nice, but in my experiences the administration is pretty disorganized. It's happened several times that despite elaborate e-mail communication, the reservation didn't come through. They make you spell out your business name 5 times, while the invoice is in front of them, several points of annoyment in the entering process that I truly hope they can solve, because their spaces are really good, nice environment etc. I have only positive words about the physical space itself. Only the administration process and customer service that urgently need a quality update.

Top 10 companies in Coworking space category in Colombia

Close