Bogotá, Colombia
Ac 53 ## 70 - 71
N/A
+57 6013687150
The worst hotel experience I've had in Colombia. As soon as I arrived I knew I made a mistake. Upon arrival the front desk staff was rude and didn't seem to want to help people. After a long time I was finally able to go to my room which was disgusting. There were pubic hairs (yes, thick curly ones) visible in plain sight in the Jacuzzi, the bedsheets (after removing them) and in the toilet (besides some other yellowy marks). The pubic hairs in the bedsheets were the last drop and I immediately called the reception to cancel my reservation and get a refund. They denied an immediate refund or a payment in cash but offered to make a bank transfer the next day. They took over 3 weeks to transfer part of the money I paid and after a month I'm still waiting for the rest of it. I booked a 5 start hotel for a lower price than what I paid here. Pros: it's located near the airport, so it's a short ride. Cons: this is not a professional establishment. Guest care and facilities maintenance doesn't seem to be a priority.
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i stayed in this Hotel since it opened a while back and i have to say i am very impressed. I decided to stay in the Suite because of it's great price another thing about my review is that i was very well treated since I checked in until i left, The great thing about the room is the bathtub and tv just incredibly big and very well done. Totally recommend coming here.
Very clean, well organised and secure hotel. Showers are amazing, water hot, WiFi fast and there's a chef to cook you hot breakfast.
Large and confortable rooms. Neighborhood is a little noisy. Make sure to ask for a quiet room.
Basic but friendly.
Teniamos una reserva de 4 personas y el trabajador del hotel atendió de una manera bastante negativa. No brindó solución en ningún momento, salvo excusas que nada que ver. No se trata del dinero, se trata de como solucionar. Sus respuestas no infunden confianzs a la hora de querer alojarse allí pues nos culpaba por que su compañera Veronica hizo mal la reserva a un precio que no era tras verificarle mil veces que era a ese precio. Le tuvimos que decir que no importaba quien contestara no andabamos llamando a Veronica sino al Hotel y deberian tener entrenados a todos y responder. No de mala gana. Ojo con ello. La reserva fue cancelada por mal atención al cliente.
Hotel bom, passamos apenas uma noite mas foi agradável. O chuveiro é muito bom mesmo. O café da manhã conta além das opções servidas no buffet com o chefe que oferece algumas outras opções, como ovos a sua preferência. O valor, como a maioria dos hotéis, fica melhor quando fechado antes por sites como o booking do que no balcão. Possui elevador. É limpo e os funcionários foram agradáveis. Pelo que foi possível perceber, a rua a frente é movimentada.
Muy bien lugar, cómodas habitaciones
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