Cali, Colombia
Cra. 102 #15A-91
N/A
+57 23960000
This company and it's staff are negligent. They sell "aseo con bioseguridad" and send someone to clean who is sick. That negates their entire service that they sell. A lady showed up to clean and she was sick. Clearly. I asked her if she was sick and she responded that she was not. However, she was going to my bathroom a lot to clean her nose. She coughed once, and was moving slowly. I immediately messaged the company, all they did was try to defend themselves instead of responding to a delicate situation by saying they will call her and have her leave immediately as well as a refund. Instead, they proceeded to show me a report from almost a month ago saying this individual was fit to work. A MONTH AGO. Not relevant. Not only that, there was no covid test, so I don't know what her status is. It also clearly states on the report that the recommendation was for her to have frequent checks to make sure she is okay to work. When I asked when they saw her last I received no answer. When I ask when they do these "frequent checks" there was no answer. All the person I talked to did was try to justify the girl being sick by saying it could be a regular flu. Seriously? Well without a covid test she could have covid. DO NOT TRUST THIS COMPANY. They do not care about the customer, they do not follow the rules and laws, and they are negligent when it comes to your health and safety. Do not use this company for anything, do not risk it. I had to tell the lady she needed to leave and she told me to check with the company. Excuse me? It's my house and I said you need to go because you're sick. I told her no company is more important than my health, and if she is sick, without a covid test, she should be at home. She did leave, but I felt so uncomfortable, and the lack of attention from the company was the absolute worst. I repeat, this company is not complying with standards, please keep yourself and your loved ones safe, and do not use them.
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Habíamos utilizado este servicio con cierta regularidad y estábamos satisfechos. Sin embargo, una de sus empleadas tuvo una incidencia en nuestro hogar y por accidente dañó un nintendo. Pensamos que la empresa respondía ya que siempre nos cobraban la seguridad social de la empleada, riesgos laborales y pensábamos que tenían un seguro también para esta situación. Cuál sería nuestra sorpresa cuando nos contestaron que claro, que ellos respondían pero quien pagaba era la señora del aseo POR CUOTAS. UNA SEÑORA QUE GANARÁ 50.000 pesos cuando termina de pagar un nintendo de millón y medio???? Señores, a pagar pólizas por daños a terceros y dejen de aprovecharse de la gente...
Pues la verdad nunca me respondieron a mi solicitud ni amis preguntas así que no tengo nada bueno ni malo que decir
Execelente servicio de las empleadas pero su aplicación es simplemente inoperante no funciona
Oficios varios
yo le doy 5 estrellas por su eficiencia,buena atención de las niñas que atienden al igual que de la niña que me hace la limpieza..
Esta gente es una estafadora tanto la dueña como las trabajadoras , hablo en general . Ya avía leído muy malos comentarios sobre esta “empresa “ pero se quedaron cortos . Solicite y cancele por adelantado el servicio de más de 5 días de aseo el primer día fue muy regular aunque la chica mejoró luego enviaron a otra que preguntaba cómo lavar el trampeador y cosas sin sentido además no seguía instrucciones me quejé y según eso me cancelaron los otros servicios pero ya pasaron más de 20 días y la dueña que es la administradora además de secretaria no me quiere reembolsar mi dinero . Pero los voy a demandar no me importa perder dinero ella es una ESTAFADORA
Excelente servicio! Son profesionales y muy responsables
Deli
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