Medellín, Colombia
Calle 4g, Cra. 84b ##85
N/A
+573137839216
My wife and I used this company to book a 30 people place. ( we have a big family) , Erika our main contact with Fincas VIP was rude and condescending. 1. When we rented this place called" Paraiso escondido" we where not told that you have to actually cross a river on foot( because the Finca) is in a spot where big cars such as minivans or a small buses can't go through. We were 27 people including 8 kids and my 6 month pregnant wife!. For me that was totally unacceptable. I wouldn't have rented this one if I knew that... anyway we got there after walking and crossing the river with all our belongings and food for 3 days on our backs. The person who takes care of the place did an inventory with my wife and I they even counted how many forks were in the kitchen ( seriously), then we proceeded to go upstairs to see the bedrooms and to our surprise the place was falling apart, it was dirty ( keep in mind that you will be charged a cleaning fee) and needed a lot of maintenance, there was a big black SCORPION in our bathtub, windows had wholes through which countless insects came into our room all night. 2. We were told to keep our music down not to disturb other neighbors( guess what .... apparently that didn't apply to them) because they had loud music until 8 am. 3. The day we were leaving the lady who did the inventory the first day came to do it again and we were charged for a table that was broken? In the pool area, we didn't sit on those tables at all but who knows. 4. We tried contacting Erika via WhatsApp but she was not helpful and was very rude, she basically told us it is Friday call back on Monday. LOL. We will never use this company again. Shame on them.
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Me encantan las fincas que ofrecen aquí, yo estuve en una hace una semana y me la consiguió una trabajadora que se llama Vanessa y fue la mejor finca, en excelente ubicación y con un excelente precio, no dudaría en recomendar ésta empresa para sus vacaciones, yo la he probado varías veces y me dan ganas de pasear cada fin de semana, gracias a toda la variedad de fincas con las que cuentan.
Fue una gran experiencia lo mejor q se vivió gracias por ese gran servicio
Estuvimos con ellos en la finca paraíso escondido en el puente de reyes, en la cual fuimos robados en la madrugada mientras descansábamos ya que la finca no cuenta con seguridad en todas sus cerraduras ni un sistema de cámaras, aparate de que sus mayordomos son despotas y sospechosos de iniciarnos. Súper mal recomendado este lugar e igual la finca de al lado que parece ser del mismo dueño y se llama río místico.
Muy buen servicio!! Recomiendo la finca Dubai
Excelente atención de parte de le señorita Vanesa y una excelente finca la bamba
La dirección de su lugar de atención no existe, se hablo con Johana en varias ocasiones, cuando se le dijo que estábamos buscando la dirección para contratar directamente, colgó y no volvió a contestar.
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